

Whatever communication tool you choose, be sure it doesn’t just do one thing. And that means every tool you do choose should punch above its weight. If you’re keeping your company lean and agile, your technology stack should be the same. (In fact, that sounds like a recipe for forgotten subscriptions that just eat into your monthly budget.) When you’re running a small business, you don’t have the time to hunt down and manage a bunch of different apps just to do your day-to-day work. But for a business, we’ve seen time and again that the best option is going to have to do a lot more than just send messages. Some companies even make do with apps like WhatsApp. If you’re just looking for an app to chat back and forth, there are a lot of great options.
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How to decide which instant messaging app is the right fit for your small businessīefore we dive into the actual tools, let’s touch on the quality we used to determine the best instant messaging apps for small business.
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Shopping for a team messaging tool? (Or just curious about what to look for?) Grab the free checklist to help you choose the right one for your team or business.


We’ll dig more into how RingCentral’s instant messaging app can also handle task management and file sharing, and show you why we felt comfortable making that statement later. Why not use one app that can do multiple things instead? We’re not just tooting our own horn either-shopping (and paying) for different apps is one of the biggest burdens for small businesses. So, while we’re going to get a lot more in depth about a few options for instant messaging, here’s the bottom line: RingCentral is the best instant messaging program for small businesses. We know that for small business owners, time is money. Plus, not all instant messaging platforms are for everyone-some apps are ideal for major corporations, but just wouldn’t make any sense for a small business. There are a lot of instant messaging programs out there, so it can be hard to cut through the noise and determine which ones will actually help your team work efficiently (versus those that just have the latest emojis).
